The DIMEX office is open, but in a state of emergency, to reduce the risk of contamination for both its customers and its employees, DIMEX asks its customers to visit the office only when absolutely necessary and to make requests and orders through a self-service environment on the company 's www.dimex.eu website, by phone 372 6240082 and email [email protected]. DIMEX customers have the option to call a courier free of charge at their location to transfer and receive shipments.